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Legal notice

In the event of a consumer dispute as established in Law No. 144/2015 of September 8, the consumer may resort to the European Online Dispute Resolution Platform (available at http://ec.europa.eu/consumers/odr) or to the following alternative consumer dispute resolution entities:

  1. CIMAAL - Algarve Consumer Information, Mediation and Arbitration Centre (www.consumidoronline.pt/);

  2. Coimbra District Consumer Conflict Arbitration Centre (www.centrodearbitragemdecoimbra.com);

  3. Lisbon Consumer Conflict Arbitration Centre (www.centroarbitragemlisboa.pt);

  4. Porto Consumer Information and Arbitration Centre (www.cicap.pt);

  5. Vale do Ave Consumer Conflict Arbitration Centre/Arbitration Court (www.triave.pt);

  6. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (www.ciab.pt);

For more information, please consult the Consumer Portal at www.consumidor.gov.br/.